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Digital vs. direct mail in 2010

Wednesday, December 16th, 2009

DM News article "Digital Shines in 2010" predicts the continued rise of digital spending as a share of total marketing dollars. Two interesting takeaways from a direct mail perspective:

#1) Digital is stealing share away from direct mail

"Just like in the old days, direct marketing used to be the safe haven because it provides quick, measurable results. Online has assumed that safe haven role now," said Adam Smith, futures director at GroupM.

#2) Digital is more measurable than direct mail

"If we send a direct mailer, it's an absolute impression, but is it as trackable? Will the consumer, for example, type It's fuzzy. Some people do and others don't," [Stormy Simon, SVP of marketing and customer care for] explained. "But I do know that when I spend on online marketing, I'm able to say 'I spent a penny and I got a penny [back].'"

The hallmark of direct mail has always been accountability. Digital is beating it at it's own game. The challenge to direct mail is to prove ROI superiority if it is to hold onto a significant portion of advertising expenditures.

See full article here: