Joni Frederick, Account Director, just forwarded me a nice note from a new customer. It put a big smile on my face, so I got permission to post it here on our blog (with links to services he mentions):
Joni,
I just wanted to write you and tell you a few things about Nextmark and my experience so far.
As I told you on the phone, I am an old school list guy. I had my own company and was one of Genobi’s first clients when he first started working with Rickard. Then I was with LSDI and was one of the first ones to be exposed to Nextmark when Joe first started. At that time, the system was clunky and difficult and we did not use it much. Since then, I have been away from the list business for about 5 years or so. Now I am back.
I must say that Nextmark is truly Da Bomb! That is the only way I can put it. I listed my first data card on Friday and when I came into the office on Monday I had 2 leads! You have no idea what that means to an old sales guy like me. It was like finding gold on the front steps.
Then after going through the datacard system and the list search, you gave me the demo of the true power of Nextmark. And, I mean POWER! Nextmark is at warp factor 12 and going forward like I had never imagined. The functionality that you guys have developed is truly an awesome feat comparable to climbing mount Everest. I know, because I tried (not to climb Everest but to make a list ordering system – with Genobi).
You have all the bells and whistles a list person could ever want. The only things I see that I would make suggestions on are truly semantic and have mostly to do with language.
The merger with MIN is also an exciting aspect. Your capability of sending data cards to SRDS, DM News etc. is hot hot hot. What a pain in the butt it used to be to fax to 8 million places. No more!
I can also say that your customer service people are wonderful and when I had a problem, it was handled in a more than professional manner. As far as I am concerned I now consider myself to be a devoted worshiper and follower of Nextmark (kind of like the devoted blood drinking worshipers in Indiana Jones and the Temple of Doom), and I truly look forward to being with you guys for a long long time.
Oh, I almost forgot the second best part……………………….I got two more leads this morning!
Like I said – NEXTMARK IS DA BOMB!
Glenn Weissman
Sr. Marketing Consultant
CGC Consulting Services, Inc.
5175 Performance Drive
Cumming, GA 30040
It’s always nice to get a note like this. We must be doing something right!