You can’t afford to have your media operations system go down in the middle of the day. With other systems, you are totally on your own to keep your system up and running. They feel they’ve fulfilled their responsibility to you when they drop a software CD in the mail. After that, it’s your problem – not theirs – when your disk drive fails, your software gets snarled, or your data gets corrupted. It’s your responsibility – not theirs – to get your system up and running again while your staff is getting paid for doing nothing. How can you ensure the reliability of your system without spending lots of time and money planning for every possible problem that could put you out of business? NextMark is your solution…

It’s Always On… Guaranteed!

With NextMark’s Media Operations systems, you get an Always On Guarantee as part of your agreement with us. We have already taken care of these problems so you can focus on your business. Listed below are some of the measures we take to make sure your system is always on:

• Reliable Hardware – All servers are Hewlett-Packard and Sun enterprise-class servers, which are known for their reliability and used in the most demanding environments.
• Reliable Operating System – We do not use Windows-based systems because of the well-documented vulnerabilities; All NextMark servers run on reliable Red Hat Linux or Solaris Operating Systems; Each system undergoes a “hardening” process before deployment which certifies it meets stringent operating standards. High availability system features include: RAID storage technologies; redundant power supplies; multi-processor systems; hot backup.
• Reliable Software – Developed on the enterprise-class J2EE Platform; More than 3,500 users from 700 companies have completed more than 600,000 research sessions and 20,000 projects using NextMark’s software; Monitored 24/7/365.
• Reliable Security – Secure Data Center, Network, Hardware, Operating System, and Software.
• Reliable Network – Redundant private transit OC3/DS3 connections to the top Internet backbone providers.
• Reliable Environment – Full data-grade HVAC system with N+1 redundancy; 72 degree ambient air temperature (+/-2 degrees); 45% humidity (+/-5%).
• Reliable Power – Dual power grid; N+1 redundancy in all systems; Parallel redundant UPS utilizing Hot Sync® technology; 2000 – 4000 amps of 48 volt DC power; Redundant “A” and “B” circuits; Valve-Regulated Lead-Acid (VRLA) batteries; Generator Sized to run entire site at full load for a minimum of 24 hours without refueling, Automatic Transfer Switches (ATS) and bypass/isolation switches provide N+1 redundancy for dual source power capability, 24 x 7 national maintenance contract, Electrical connections for roll-up generator and load banks.
• Fire Protection – Dry-pipe, pre-action double interlock fire suppression system; Both smoke and high temperature heat detectors; Zone specific discharge; Early warning VESDA fire detection systems.
• Monitoring – System is monitored on-site 24/7/365; DataTrax facility monitoring of Power, HVAC, Security, Fire, Leak Detection and Hydrogen Detection Systems.