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Recommendations, updates, and thoughts from the NextMark executive team.

NextMark Releases 1Q09 Data Card Quality Report

April 8th, 2009

Hanover, NH – April 8, 2009 – NextMark, Inc., a leading provider of direct marketing tools and resources, today published its first quarter 2009 Data Card Quality Report. Among the findings were 17 new companies that made the top 50 for their respective categories, double-digit improvements in the 500+ category, and 11 companies that achieved a perfect score (100) on every data card. Read the rest of this entry »

DeMartine on 1Q09 Data Card Quality Report

April 7th, 2009

Chris DeMartine, Director of Business Development at NextMark, discusses the recently published first quarter 2009 Data Card Quality Report. Chris' comments include some tips for getting high scores.

Top List Managers Revealed for First Quarter 2009

April 7th, 2009

Don't think for a minute that neglecting a data card doesn't have a cost. While it is easy to get distracted by the demands on our time, keeping these documents current is essential to the direct marketing process and quality data cards improve the odds of getting list orders. Here's what one expert list broker commented on the subject:

"Our content strategy team has a good handle on the lists that work best for our clients, but we still need to know that the counts, pricing, and other information are up-to-date before making a formal recommendation," said Lisa Donnelly, Senior Director at Merkle, Inc. "Quality data cards give us the confidence we need to stand behind all of our recommendations."

NextMark publishes a quarterly report titled "Top List Managers by Data Card Quality" to encourage the users of our free data card publishing tool to post quality information and keep it current. This report presents the top list managers (up to 50) per category; a minimum of 50 mailing list titles per company is required to be ranked. The categories are based on the number of managed titles per company as indicated below:Top50-data-card-provider

Category I = 500+ Titles (21 companies)

Category II = 250 – 499 Titles (37 companies)

Category III = 100 – 249 Titles (61 companies)

Category IV = 50 – 99 Titles (73 companies)

For a complete report of the top list managers, including risers and fallers, visit our web site:  http://nextmark.com/mmse/top50-list-managers-dccqr.html

 

An example of showing respect in data card video

April 6th, 2009

Last week, I posted a tutorial on what to include in your data card video. In that tutorial, I recommended

"Your list owners and everyone else will appreciate it when you treat the people on the list with great respect. You should honor them – don’t treat them like data."

Here's a good example from RMI where they honor the Car and Driver subscribers.

See the full data card here: http://lists.nextmark.com/market?page=order/online/datacard&id=198033

What should I include in my data card video?

April 3rd, 2009

NextMark recently enabled you with the ability to add videos to your data cards. There’s been a lot of early interest in this new feature because it adds an exciting new dimension to the data card.  In fact, DM News ran a story and early adopters such as RMI and Millard have already posted more than 90 videos in the first week of availability.

But there have been a lot of questions, too. In this tutorial, I’ll try to answer the question many of you have been asking: “What should I include in my video?”

The purpose of videos is to enhance your data card in a way that creates more interest for your mailing list. Don’t simply regurgitate the facts on your data card because it’s easier to just read them and those facts will frequently change and make your video obsolete.

Instead, you should tell them some things about the list that they might not find on the data card or might miss when scanning the data card.

Before I get into some specific recommendations, I want to encourage you to use your creativity when creating your videos.  You want your lists to stand out from the rest and you won’t do that by following the same formula.

But I do want to give you some ideas for creating a good video for your data card.
First, you should describe the people on the list. You should certainly illustrate the typical profile of the list members.

But, whenever possible, try to tell a story.

For example, for a list of dog owners, you might say “These people love their dogs. They go to great lengths caring for them by feeding them the best food, keeping them fit with exercise, and socialize through doggy play dates with other dog lovers.” It’s a great idea if you can use pictures, videos, illustrations, sounds, or other media to help tell your story. For dog lovers, you might show pictures of dogs with happy owners or videos of them frolicking in the park.

Your list owners and everyone else will appreciate it when you treat the people on the list with great respect.  You should honor them – don’t treat them like data.

Your video is a great way to tell others how your list is unique.

You should say why your list is different from all the other alternatives. On a doctors list, you might say “Unlike other doctor lists, this is a list of doctors who have specifically opted in to receive information on experimental cancer treatments.”

You should also say why it is better.

By saying something like “and because of the source method, results have shown these doctors are more likely to respond to relevant promotions.”

Your video can also advise the viewer on the best way to use your list. You should give information on how the list has been used most successfully through recommended uses, historical facts on usage, and you might want to tell some real life stories.

For example, you might say “In a recent promotion, Acme Corp tested this list in their widgets campaign and this list outperformed other lists by 15% in sales, 20% in ROI, 12% in response rate, and 20% in average order.”

It’s a very good idea to mention the controls on the list. Outside the list business, most people don’t realize how tightly controlled response lists are. Plus, your list owner will appreciate this.

You should mention the privacy policy. For example, you might say “Only those who have opted in to receive 3rd party mailings are available for rental.”

You should mention the approval policy. You could say something like, “Please note that any mailings to this list requires list owner approval. Your offer must be deemed relevant and in good taste to be approved.”

And you should mention how the data is secured. By saying something along the lines of “Your mailings must be delivered through a trusted 3rd party service bureau – you will not receive name and address data directly.”

Finally, and I probably don’t need to remind you of this, you should close with a call to action. Tell the viewer how to get more information or to place an order with you. One thing that’s often overlooked is showing your contact information on the screen because this will make it easier for the viewer to follow up.

If you have any special promotions, you should mention them.

For example, you might say “We’re offering a 25% discount on new tests to qualified buyers for all orders placed before June 30th.”

If you have any questions, you can call our customer support group at (603) 643-1307, email support@NextMark.com, or Visit www.NextMark.com.

And remember, video data cards is a free service. I look forward to seeing your creativity and I hope this helps your business!

San Francisco passes first ‘Do Not Mail’ law

April 2nd, 2009

As reported in DM News, Fox Business, and others, San Francisco became the first American lawmaker to pass a "do not mail" resolution. Although non-binding, the measure that passed by a 9-2 veto-proof majority in the San Francisco Board of Supervisors calls for the creation of a do not mail program.

The Forest Ethics Council was "unbelieveably pumped" about the decision. Meanwhile, the Direct Marketing Association and its Mail Moves America coalition was "disappointed that the committee would endorse an action that would hurt small businesses and destroy jobs."

I've got to believe there's some middle ground here. It's not that people want "no mail." They just want better control over the mail they get. They call it "junk mail" because they don't want it and feel powerless to stop it. But they want to continue getting catalogs and other mail that is relevant and interesting.

A "do not mail" program is a blunt instrument that serves nobody well. Can't we put some bright minds together to give people control over their mailbox without further destroying the economy?

NextMark Enables Video Marketing For Mailing Lists

March 31st, 2009

Hanover, NH – March 31, 2009NextMark, Inc. a leading provider of direct marketing tools and resources, today announced the addition of videos to its data cards. The goal of this new service is to enable list managers to provide more in-depth information about mailing lists and to help list buyers make better purchasing decisions. Read the rest of this entry »

RMI and Millard First To Add Video To Data Cards

March 31st, 2009

RMI Direct Marketing was well-prepared for NextMark's latest software release (version 6.12) enabling video marketing for mailing lists. As of this morning, a NextMark list search revealed that RMI had posted a total of 90 videos to their data cards. Included in the mix were list management presentations exclusively for non-profit list brokers and mailers, and a nice pitch from Richard Leary regarding statistical modeling on the Guideposts Associates Masterfile. Check it out below:

RMI's Chief Executive Officer, Martin Stein was among tfirst to comment on this innovation.

"The data card has always served the list community as a one dimensional marketing tool – a basic template of segments, selections and pricing. NextMark's introduction of videos offers a new vehicle for data managers to capture the attention of list brokers and mailers in a personalized fashion for today's digital world. This type of forward thinking is a boon to our industry, and RMI is honored to be a part of such ground breaking innovation."

Anthony DiNino, Millard Group also responded to the opportunity with the posting of an informative video that promotes the unique attributes of the Time Life Package Insert Program. Check it out below:

For the full story, check out today's press release titled "NextMark Enables Video Marketing For Mailing Lists". The DMNews article is also good and it points to the ROI associated with leveraging video technology for lists. I wonder what we'll see next?

Evolving role of the list broker

March 30th, 2009

DM News published an article today "List companies urged to diversify to survive" that describes some of the ways that list companies and list brokers are adapting to the changing marketing environment. Jay Schwedelson of Worldata and NextMark's own Chris DeMartine are interviewed for the story.

Some things will never change:

"The most important thing for a list broker hasn't changed: Being able to offer their client the right list in whatever medium that may be, DeMartine said."

But many aspects of the role are evolving:

“List companies have become much more well-versed in providing marketing strategy, rather than just offering list recom­mendations,” he said. “A list broker today has a lot more to know.”

With years of experience in reaching niche markets, list brokers are well-positioned as "acquisition specialists" that go well beyond postal lists. Read the full story here.

Infinite Media Re-launches MailingLists.com with NextMark Technology

March 26th, 2009

White Plains, NY – March 26, 2009 Infinite Media, Inc., a leading list brokerage and list management company, today announced it has re-launched its MailingLists.com website. The new website is powered by technology and data provided by NextMark, Inc., a leading provider of direct marketing tools and resources. Read the rest of this entry »